All our products are for Educative, Scientific and Personal use only for your Repair job.
After we have successfully received your payment, your product information with download link will be sent to the email address you provided. This may take up to 24 hours but usually happens within minutes. Please ensure first you have checked your spam folder. If you do not receive an email after this time period, please contact us.
ALL our items use Watermark to avoid Spam and do not ask for remove it.
Due to the nature of Service manuals and Schematics (non-tangible digital goods), it is not possible to “return” the product therefore we DO NOT offer refund or exchange after purchase is made. If you are having any issue with the file, trouble setup, or have any questions, please contact us, we will do our best to resolve the problem.
However, we realize that exceptional circumstance can take place with regard to the character of the product we supply.
Therefore, we DO honor requests for the refund on the following reasons:
Non-delivery of the product: due to some mailing issues of your e-mail provider or your own mail server you might not receive a delivery e-mail from us. In this case we recommend contacting us for assistance. Claims for non-delivery must be submitted to our website within 2 days from the order placing date. Otherwise the product will be considered received and downloaded;
Download and unzipping issues: it may happen so that you are having problems while downloading the product or its unzipping. Claims regarding such issues must be submitted to our Website. If you do not properly contact us during this period, you agree that we may construe silence as a successful download of the product with no further right of redress or refund for a “download issue” reason. Failure to receive assistance for downloading or unzipping within 3 days may result in a refund decline;
Product not-as-described: such issues should be reported to our Website within 2 days from the date of the purchase. Clear evidence must be provided proving that the purchased product is not as it is described on the website.
Complaints which are based merely on the customer’s false expectations or wishes are not honored and will results in BAN.